02 / CLEAR PRICING, CLEAR SCOPE

IT support pricing. Plans and one-off services.

Choose your level of care. We confirm the scope and price in your proposal.

Essential01
₴495/ workstation / month

Minimum ₴4,050 / month

Choose plan
  • Device inventory
  • Regular updates
  • Device health monitoring
  • Remote helpdesk

Helpdesk allowance 15 minutes × workstations

Target response 4 business h

Complete03
₴801/ workstation / month

Minimum ₴8,010 / month

Choose plan
  • Everything in Business
  • IT service coordination
  • Quarterly risk review
  • 1 on-site visit up to 2 h / month in Kyiv

Helpdesk allowance 45 minutes × workstations

Target response 1 business h

Prices in UAH. Final scope, total and tax treatment are confirmed in the proposal.

UAH / Calculate your price

What will your IT cost?

Set your team size. Get a clear monthly estimate.

1100
020
01

One workstation = one computer or laptop. Servers are counted separately.

Server and backups: ₴2500/month, up to 1 h of work. BAS/1C and SQL: +₴1000, totalling ₴3500/month and up to 1.5 h of work in total. Each server is counted once.

One-time projects
Monthly estimate: ₴8,350. One-time estimate: ₴0

More than 100 devices? We will scope a tailored solution.

One-off help. Or extra care.

What can we help with?Pricing
Remote support₴585 / hour
On-site engineer₴855 / hour
Kyiv travel / visit₴234
Server and specialist work₴855 / hour
Urgent help subject to availabilityfrom ₴1,620 / hour
Camera and access system installation₴855 / hour
Development and integrations₴1,503 / hour

Minimum 1 hour, then 30-minute increments. A specialist rate replaces the ordinary rate for the same time. Travel is separate. Urgent and out-of-hours terms are agreed beforehand.

One-time projects

Audit up to 10 workstationsfrom ₴5,850
Cloud server deploymentfrom ₴10,000
Network and Wi-Fifrom ₴2,502
Security essentialsfrom ₴3,510
IT relocation up to 10 desksfrom ₴6,840
Landing pagefrom ₴8,910
Business websitefrom ₴36,000
Online storefrom ₴26,910
Web applicationfrom ₴108,000

Scope and terms

The target start of handling your request during Monday–Friday 08:00–18:00, Europe/Kyiv, excluding Ukrainian public holidays. It is not a repair or arrival deadline. Contractual SLA is agreed separately.

Plan-specific maintenance and a pooled helpdesk allowance of 15, 30 or 45 minutes per workstation monthly. Scheduled maintenance is outside this allowance. Unused minutes do not roll over. Servers and licences are separate.

Complete includes one planned visit of up to 2 hours per month within Kyiv, including travel. Other plans charge 855 ₴/h on site plus 234 ₴ per Kyiv visit for travel. Specialist work uses its own rate.

₴2500/month per server OS: monitoring, monthly updates, backup checks and up to 1 h of work. BAS/1C and SQL add ₴1000, for a total of ₴3500/month including the server and up to 1.5 h of work in total. Each server is billed once. Licences, compute and storage are excluded.

Licences, hardware, cloud resources and storage are charged separately.

Office networks and Wi-Fi: Starting scope: 1 router and up to 2 access points on existing cabling. Equipment, cables and construction are separate.

Business cybersecurity: From 3510 ₴for up to 5 workstations and 1 gateway. Licences separate. DLP, SIEM, penetration testing and extensive audits are individually scoped.

Business cloud services: From 10000 ₴for one OS and remote access for up to 5 users. Cloud, licences and storage separate. Migration scoped by volume.

Office IT relocation in Kyiv: From 6840 ₴for up to 10 desks with a ready network. Property transport, materials, new cabling and construction excluded.

Web development and integrations: Business website from 36000 ₴: up to 5 main pages, one language, a form and basic SEO. Extra languages, licences, hosting and complex integrations separate.

IT infrastructure audit: From 5850 ₴for one office with up to 10 workstations, network review and a report. In-depth security testing and complex systems separate.

FAQ

Good questions. Clear answers.

04 / Contact

Contact IT support. Let’s discuss your needs.

Tell us what you need. We start with a short conversation in your language.

Free introductory call up to 20 minutes
Ukraine · on site in Kyiv
Proposed support hoursMon–Fri 08:00–18:00 · Europe/Kyiv
Українська · Русский · English

info@support-it.com.ua

+380970242848

Business · 10 workstations₴8,350 / month

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