Support / UKRAINE

Urgent IT troubleshooting

Troubleshoot computer, server and network failures through an agreed support request.

Get a proposal
from₴1,620/ hour

What we do

  • Incident clarification and engineer availability check
  • Remote diagnosis where possible
  • Agreed on-site intervention
  • Restoration where feasible and recommendations

What you get

A diagnosis within the available scope, an agreed intervention and clear next steps.

Scoped separately

From ₴89/h subject to availability. Minimum 1 h, then 30-minute increments. Arrival or repair by a specific time cannot be guaranteed in advance.

Prices in UAH. Final scope, total and tax treatment are confirmed in the proposal.

03 / Our approach

How to get started with IT support.

A clear transition, an understandable plan and one team that knows what to do.

01

We listen

20 minutes about your team, your work and current challenges. The first conversation is free.

02

We map your IT

We review devices, services and access within the agreed scope.

03

We agree a plan

You receive priorities, support scope and a proposal before work begins.

04

We connect your team

We set up monitoring and support channels, then take over administration securely.

05

We maintain and improve

We handle requests, maintain your systems and recommend next steps.

FAQ

Good questions. Clear answers.

04 / Contact

Contact IT support. Let’s discuss your needs.

Tell us what you need. We start with a short conversation in your language.

Free introductory call up to 20 minutes
Ukraine · on site in Kyiv
Proposed support hoursMon–Fri 08:00–18:00 · Europe/Kyiv
Українська · Русский · English

info@support-it.com.ua

+380970242848

Business · 10 workstations₴8,350 / month

Your details are used to handle your enquiry. See our privacy information.